Hello,
We are experiencing an issue where metadata search does not return results in Box since around May 20.
- Metadata values exist on items (set long ago)
- Exact match search is used, but no results are returned
- This occurs in both the Box Web application and the API
Has anyone seen similar behavior?
Hi
Welcome to Box Community, and we’ll assist regarding your metadata search!
It indicates that you have already collaborated with one of our team members, and please keep an eye out. We will continue to get in touch with you while resolving this case.
Thanks for posting, and we hope that this will be sorted out very soon!
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