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METADATA on URL's

  • May 23, 2025
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Hello, we generated custom field metadata categories that we can use on specific documents, however, when we upload URLs, we have an issue using the custom field metadata. We'd like to know how we can use the custom field metadata on URLs.

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    Hi Atiba, 

    Welcome to the Box Community, I'm happy to help!

    This would be something our Product Support team would like to investigate with you and may require specific account information. 

    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

    Kindly check your email for details and updates.

    All the Best, 

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