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Message to Brent at Box Customer Support

  • May 22, 2025
  • 2 replies
  • 51 views
C
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You posted a fix 2 months ago, stating HIGH PRIORITY - so far no news, no fix. This is unacceptable! Playing around with command line functions or code which you disclaim smartly, does not work for us. This is your job!

pls contact us immediately

    2 replies

    C
    Forum|alt.badge.img

    Hi Stefan,

    We are aware of this situation and the forum thread regarding the Box Drive error you received, and our Engineering team is actively working to add support for the M1 chip on Box Drive. We recommend that you contact your Box representative if you are interested in joining our Box Desktop - M1 beta program.

    We know this is an inconvenience and we will provide further updates in the forums when we do have any changes. Thanks for your understanding.

    C
    Forum|alt.badge.img

    hi

    i would like to ask how they calculate my storage because based on my calculation there no storage take up too much 

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