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Question

merging two personal box accounts

  • May 22, 2025
  • 1 reply
  • 23 views

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I have two personal box accounts. One is box lite and the other is a subscription. They have two different emails associated with them. How do I merge the lite account with the subscription account?

1 reply

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Hi,

Welcome to the Box Community!
 
I'm sorry for the confusion. Let me help.
 
We cannot merge 2 Box accounts. Emails tied to any Box accounts cannot be associated to another Box account. They should be released to be added to another account. 
 
Best,