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merging/ moving people and files under one umbrella

  • Dec 11, 2025 2:23 PM UTC
  • 1 reply
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I created a business account with 13 users and the unlimited storage. I went to add the csv contact list for my slots of users and the only one that got added was the none existing box user. and then one of the users became a collaborator. How do I go about adding all of these pre existing accounts under me with all of there folders and content they already have access to?

1 reply

Rona Box
  • Community Manager
  • Dec 11, 2025 10:42 PM UTC

Hi ​@Thomas Barnhart, 

Welcome to Box Community, and we’re glad to help! 

I opened a new case and a member from the Box Product Support team will reach out through email. 

 

Thanks for posting, and please keep an eye out! 

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