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Question

Memory reset script

  • May 23, 2025
  • 1 reply
  • 3 views

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My account shows 12 gb of usage, but I've deleted most of my files so that's inaccurate.

Please reset my account

 

1 reply

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Hi Alfie,

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

Hope it helps!