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Question

Me, Too.

  • May 23, 2025
  • 1 reply
  • 4 views

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Hello - I have been sending logs.  Box says restart computer.  I have errors that say to send logs to box.com.  Happens every time I start my Samsung lap.

Email me, please.  

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and I’m here to help!

Note: We've removed your email address to keep your data private and secured. 

Looks like you're having issue with your Box for desktop application. To know more about this issue, can you confirm the following? 

  • Can I confirm your Box version? 
  • What is the Operating System running in your machine? 
  • Is there an error message? Kindly attach a screenshot. 

We'd love to hear back from you!