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Question

Manuel Villar - Email already used in a Box account but not associated with an enterprise

  • May 27, 2025
  • 1 reply
  • 7 views

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Good afternoon,

My name is Andrew McIntosh, I work with the IT Support team at Abiomed.

We had a user that created a "personal" BOX account using his Abiomed email address and we're looking to remove this account so that we can create his enterprise account.

Please advise and thank you!

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Andrew, 

Welcome to Box Community and glad to assist! 

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!