Skip to main content
Question

Managing Files And Folders From The Admin Console

  • May 27, 2025
  • 1 reply
  • 10 views

Forum|alt.badge.img

Good afternoon,

We have a Box Enterprise account and I need to view all our file structures and size of each folder. I am the Admin on this account and have been unable to access the Content Manager to find all the folders? I can only see the folders that I personally have access to. I did see the note below when trouble shooting but as I said we have Box Enterprise so should be able to see all Folders?

Are you able to advise?

Note: This feature is available for Business Plus, Enterprise, and Enterprise Plus accounts only. For more information about pricing plans, or to upgrade, visit box.com/pricing.

Many thanks

Jayne

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Jayne, 

Welcome to Box Community and glad to assist! 

Upon checking you are currently subscribe to a Business account. You can confirm this by going to box.com> Admin Console> Account & Billing

Thanks for posting!