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Question

"make sure the storage account is provisioned to Open / Add a place"

  • May 27, 2025
  • 1 reply
  • 74 views

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User cannot open files in PowerPoint through BOX, because it states "make sure the storage account is provisioned to Open / Add a place". This is happening with multiple documents for the user Meret Philip. 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi DP Admin,

Welcome to Box Community!

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann