I alredy have the payment method updated, and its a credit card, so it should be accepted. My problem is that its not being triggered to PAY NOW
Question
Make payment
Hi Megan,
Welcome to the Box Community! I'm happy to help.
This would be best addressed by our Billing Team at billing@box.com or call 0808 189 0504.
You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".
https://support.box.com/hc/en-us/articles/360043694254-Updating-your-Credit-Card-Information
https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box
Best,
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