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Question

Make Folders Downloadable

  • May 13, 2025
  • 1 reply
  • 85 views

Hello - when inviting someone as a viewer to Box, they have the ability to download individual files but not folders. For instance - let’s say that there is a folder that has two items in it. The viewer can download the two files individually, but they want the flexibility to be able to download the folder to preserve the folder structure from Box and download the two files simultaneously.

I do not want this individual to have the ability to add/modify to files, but would like to provide them with the ability to download folders and not just individual files.

Is there a way to make this happen? 

1 reply

Rona Box
  • Community Manager
  • May 13, 2025

Hi ​@hm885

Welcome to Box Community and we’re glad to assist! 

 

First, I’d like to clarify that collaborators with Viewer permission can download files and folders

To download a folder: 

  1. Log in to Box.com, in the All Files page, navigate to the folder you wanted to download. 
  2. Once you’ve identified the folder, right click then hit the ⬇ download icon. 
  3. You can also click More Options then download. 

 

Is the download option/button missing for the Viewer? If yes, can you send a screenshot for us to get a closer look?

 

We wait for your reply!