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Question

Make every file online only

  • May 23, 2025
  • 1 reply
  • 187 views
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I am trying to make every file online only and essentially get back to a "fresh start" on my cache. Is there a way to do this at a high-level? These are my work files so there are many subfolders and it is impossible to go through each one to find every file that is "offline" one by one. Thanks.

    1 reply

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    Hi Derek, 

    Welcome to the Box Community, I'm happy to help!

    Logging out of your Box Drive can help achieve your goal here. Logging out completely removes all traces of your Drive usage from your machine and enables you to log in again as a new user. Also, when you log out, your Box Drive session ends and the login screen displays. In addition, logging out of Box Drive deletes all of the downloaded content you had marked for offline availability. This of course clears up hard disk space on your device. It also returns to an online-only state all of the content you have marked for offline availability. You will have to repeat the process of marking folders for offline availability.

    For more information on how to properly logout of Box Drive, please take a look at this article:  https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics

    Thanks for posting and let us know how else we can hel!

    All the Best, 

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