My users are getting frustrated with Box. Opening Keynote files takes ages! It's definitely not our internet connection as it is a common occurence even when they are not in the office, that kills having to have a successful collaboration amongst users. Any suggestions would be appreciated.
thanks,
Mike
Hi Admin,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates.
Stay safe and thanks for reaching out!
Regards,
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