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Question

lower our seat count adn get refund

  • May 23, 2025
  • 1 reply
  • 13 views

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we only use 32 seats, being billed for 38, please remove 6 and process refund

 

1 reply

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Hi David, 

Welcome to Box Community and glad to help! 

You could get in touch with our Billing team for assistance regarding your seats and refund request. To contact our Billing team you can go to our  support site  or email them using billing@box.com

Thanks for posting!