Question

Lost phone with Authenticator App

I lost my phone with the Google Authenticator App that I use for logging in to my box.com account. What should I do?

Hi there,

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf.

You should be receiving an email confirmation shortly. Kindly check your email for details and updates!

Regards,

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