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Question

Lost my files after upgrading

  • May 23, 2025
  • 2 replies
  • 93 views
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I just upgraded to Business Plus after upgrading from the 100 GB version. All of my old files are now missing. Help!

      2 replies

      Forum|alt.badge.img

      Hi Hans, 

      Welcome to Box Community and glad to help! 

      We've created a new case and a member of our team will contact you through email, please keep an eye out. 

      Thanks for posting!

      • Mike B
      • New Member
      • June 9, 2026

      same issue

       

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