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Question

Lost folder while removing collaborator

  • June 24, 2025
  • 1 reply
  • 125 views
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Hi all,

 

I was trying to remove collaborators from my folders.

Not sure how one of the collaborators became owner, she would be surprised.

I seem to have lost about 3 folders.

 

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • June 25, 2025

    Hi ​@tremorg, 

    Welcome to Box Community! It’s clear you identified the cause promptly, and we appreciate you reaching out nonetheless. 

     

    It’s true that removing a collaborator will end all active folder/file collaborations with the user. To regain access to the missing folders, kindly contact the folder owner. 

     

    Thanks for posting, and please let us know if you have additional questions! 

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