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Question

Lost folder while removing collaborator

  • June 24, 2025
  • 1 reply
  • 43 views

Hi all,

 

I was trying to remove collaborators from my folders.

Not sure how one of the collaborators became owner, she would be surprised.

I seem to have lost about 3 folders.

 

1 reply

Rona Box
  • Community Manager
  • June 25, 2025

Hi ​@tremorg

Welcome to Box Community! It’s clear you identified the cause promptly, and we appreciate you reaching out nonetheless. 

 

It’s true that removing a collaborator will end all active folder/file collaborations with the user. To regain access to the missing folders, kindly contact the folder owner. 

 

Thanks for posting, and please let us know if you have additional questions!