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Question

lost folder and sub folders

  • May 22, 2025
  • 1 reply
  • 17 views

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Hi there 

one of my folders inside the box is disappeared with it's sub-folders.

Ineed a help, I was trying to contact Box, but no phone number.

Please Help me

Thanks

1 reply

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Hi there, 

Welcome to the Box Community! 

To check a missing files, please check your Trash. Step by step process can be seen on this article: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

Thanks!