Hello
We cannot find a folder. It is not in the trash, (also set up for not delating documents) but we are not been able to locate it. It is important. can you help us?
M.D.
Question
Lost folder
Hi Maurice,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Best Regards,
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