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Lost Files and Folder

  • May 22, 2025
  • 1 reply
  • 43 views
C
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Hello Team,

This is to inform you that the main folder, sub-folders, and files are lost while we were moving them to another folder. Request you to help us retrieve it, these very important documents and recreation is time-consuming.

Looking forward to a favorable response and quick resolution. 

Best Regards

    1 reply

    C
    Forum|alt.badge.img

    Hi Sana,

    Welcome to the Box Community! 

    Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of the item will be able to retrieve it from their trash. The Trash is located under Bin-- you can also review this article for more details on this process: 
    Is the content in another user's trash?If the files aren’t in your personal trash, they might be in the trash of the person who deleted or owned the files.
    If you know who deleted or owned this content, please contact this user and instruct them to restore the files from their trash.
     
    Best,
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