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Critical issue -- After upgrading from personal pro to starter business, I've lost all my files. I need them back ASAP. Please let me know when this will be resolved.

Hi Kanica, 


Welcome to Box Community and glad to help!


It shows that you're already working with a member of our team. Please keep an eye out and we'll stay in touch. 


Thanks for posting! 


I've had this happen as well.  Can someone please help?


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