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Question

Lost files after upgrading

  • May 27, 2025
  • 2 replies
  • 84 views
C
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Critical issue -- After upgrading from personal pro to starter business, I've lost all my files. I need them back ASAP. Please let me know when this will be resolved.

    2 replies

    C
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    Hi Kanica, 

    Welcome to Box Community and glad to help!

    It shows that you're already working with a member of our team. Please keep an eye out and we'll stay in touch. 

    Thanks for posting! 

    C
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    I've had this happen as well.  Can someone please help?

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