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Question

Lost files after upgrading

  • May 27, 2025
  • 1 reply
  • 9 views

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I have lot my files after upgrading to the business plan and it is essential that I get these files back ASAP!

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Dr. Buchanan,

Welcome to Box Community! 

To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!