The current owner of the file tried to transfer the file to me, and now neither one of us can see the file.
Please help!
Hi Andrea,
Welcome to Box Community and glad to assist!
How did the file got transferred? Please provide the method you've used to accomplish the file transfer.
We'd love to further assist!
The file was transferred through box by selecting transfer ownership, by the old owner to me and to Josh Weeks, the admin on our account.
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