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Question

Lost files after transferring ownership

  • May 27, 2025
  • 2 replies
  • 80 views
C
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The current owner of the file tried to transfer the file to me, and now neither one of us can see the file. 

Please help!

 

    2 replies

    C
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    Hi Andrea,

    Welcome to Box Community and glad to assist!

    How did the file got transferred? Please provide the method you've used to accomplish the file transfer. 

    We'd love to further assist! 

    C
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    The file was transferred through box by selecting transfer ownership, by the old owner to me and to Josh Weeks, the admin on our account.

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