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Question

Lost files after copying and pasting

  • May 27, 2025
  • 1 reply
  • 11 views

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After trying to copy and paste my files to a local folder using box drive, it all went missing. My personal repository is completely empty, although usage limits show there's 4.2gb in use. Trash folder is empty as well.

 

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1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Guilherme, 

Welcome to Box Community! 

To look further into this issue, I've created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!