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Question

Lost files

  • May 22, 2025
  • 1 reply
  • 8 views

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hi, I had access to a shared folder, but yesterday with the departure of a team member, we lost access, my backup was corrupted, is it possible to access these files again?

1 reply

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Hi Lucia, 

Welcome to the Box Community! 

If you lost access to a shared link, you need to directly communicate to the owner of the files. For security reason, we cannot provide you access to the files. 

Best,