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Question

Lost file

  • May 23, 2025
  • 1 reply
  • 28 views

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Hi, I lost an excel file a few days ago. I did not delete it and when I click on it, I receive an error that the file is no longer accessible. 

I already looked in the Box trash but I could not find the file there either. 

1 reply

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Hi there, 

Welcome to Box Community and glad to help! 

Can you attach a screenshot of your error when you open the file? 

We'd love to further assist!