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Question

Lost collaborative file

  • May 27, 2025
  • 1 reply
  • 6 views

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I made an account in 2019 after a photoshoot that was Uploaded and shared to me through collaboration on this website I hadn't had access to the account for a few years but just recovered my account and I no longer have any of my files that was collaborated to me I cannot find the collaborator or the files and I do not Know what to do from Here

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Mikkayla, 

Welcome to Box Community and glad to assist! 

As of this writing, please note we don't have access to restore your access to the missing contents. 

You can only gain back your access by reaching out to the file/folder owner. 

Thanks for posting!