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Question

Lost BOX linked to old Google Workspace

  • August 31, 2026
  • 0 replies
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I have an existing personal Box account that I created using [removed by moderator] . I used Google authentication to access the account. That Google Workspace account has now been deleted, so Google reports “Couldn't find this account.”

The Box account belongs to me, not AMC and contains my files. I need assistance recovering access and changing the primary/login email address to my current email address. I can provide information necessary to verify ownership of the Box account.