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Question

Lost Authenticator App - cant login to box

  • May 23, 2025
  • 1 reply
  • 41 views

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Hello, 

I got a new phone and all of my Authenticator App tokens are gone. I am unable to login to my box.com account. Can you help please? Thank you

1 reply

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Hi Ken, 

Welcome to Box Community and glad to help!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!