Skip to main content
Question

Lost authentication app on phone of one of our user. Unable to login.

  • May 23, 2025
  • 1 reply
  • 14 views

Forum|alt.badge.img

Can you disable 2FA so he can be able to log in and set up again? Thank you!

1 reply

Forum|alt.badge.img

Hi Ronnie, 

Welcome to Box Community and glad to help!

It shows that you're currently working with a member of our team. Please keep an eye out and we'll stay in touch. 

Thanks for posting!