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Question

Lost all of my collaborated folders

  • May 22, 2025
  • 1 reply
  • 3 views

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..and there is no way to contact support, other than this forum. Weird service.

Did it happen to anybody else? Just have suddenly lost all of the folders I was collaborating on.

1 reply

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Hi there, 

Welcome to the Box Community! 

If you have lost access to the file you are collaborating with, I would suggest to directly contact the owner of the file. The owner may have set an expiration for you to collaborate to the files. 

Thanks!