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Lost access to shared folder

  • July 13, 2026
  • 1 reply
  • 73 views
A

Hi!

I have had access to multiple shared folders for years now and suddenly  I can see their contents anymore. Unfortunately, I do not remember the person’s name who was the admin of that folder, so I cannot get in touch with him. Can you help me with this? Please let me know if you need any additional information (e.g. the folders’ names)!

Thank you in advance!

Best answer by Rona Box

Hi ​@AttiF, 

Welcome to Box Community, and we’re glad to assist! 

 

To trace back the folders or files that you recently have access with. Please contact your primary admin to run the User Activity Report>filter it to Collaborations> Removed Collaborator. 

 

This report will get you the information you need regarding your missing folders. 

 

Hope it helps!  Let us know if you have questions. 

 

 

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • Answer
    • July 14, 2026

    Hi ​@AttiF, 

    Welcome to Box Community, and we’re glad to assist! 

     

    To trace back the folders or files that you recently have access with. Please contact your primary admin to run the User Activity Report>filter it to Collaborations> Removed Collaborator. 

     

    This report will get you the information you need regarding your missing folders. 

     

    Hope it helps!  Let us know if you have questions. 

     

     

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