Hi Box Team.
I lost access to my MFA device and not cannot login to Box using my work email.
I could not find Box Support email to ask for support.
Please support me. I cannot write down my work email here
Question
Lost Access to MFA Device
Does anyone know how to contact Box Support Team for this matter?
Please help!
Really cannot reach to them support directly.
Hi
Welcome to Box Community, and we’re happy to help regain your Box access!
It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from Box Product Support team will reach out through email.
Thanks for posting, and we hope to get this sorted out very soon!
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