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Question

logs sent - need to create a support case

  • May 27, 2025
  • 1 reply
  • 12 views

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Hello,

How do I create a support case?  My logs have been successfully sent.  

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Joan, 

Welcome to Box Community and glad to assist! 

For more context, what prompted you to submit your logs, can you elaborate the issue?

Also, are you running a local Box Application? If so, what is your Operating System and Box version?

We'd love to further assist!