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Question

logs sent - need to create a support case

  • May 27, 2025
  • 1 reply
  • 18 views

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Hello,

How do I create a support case?  My logs have been successfully sent.  

1 reply

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Hi Joan, 

Welcome to Box Community and glad to assist! 

For more context, what prompted you to submit your logs, can you elaborate the issue?

Also, are you running a local Box Application? If so, what is your Operating System and Box version?

We'd love to further assist!