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Login Support

  • Aug 7, 2026 9:50 PM UTC
  • 1 reply
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I wasn’t able to log into the box link I was sent but the password worked on this community. Is the server just down momentarily? 

1 reply

Rona Box
  • Community Manager
  • Aug 10, 2026 7:33 PM UTC

Hi ​@Eiwashika, 

Welcome to Box Community, and we’re going to help resolve your login error. 

 

Are you logging in through account.box.com when your login error occurred? If yes, is the error still recurring? 

If you continue to experience the login issue as you mentioned. Please reply in this thread and attach a screenshot of your error. 

 

We look forward to your reply! 

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