Hi,
I am not receiving the verification code for another account.
Hi Yui Na,
Welcome to Box Community and glad to assist!
Since it's a login issue, please contact Box Support with your affected Box account and use this link.
The link provided will allow you to open a ticket if you have trouble signing in.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.