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Hello, entered in Box invite, Downloaded the data, but today I tried to enter again to acknowledge it, the Sponsor requests it.

I could not Box logging today. How can I do to complete the process? 

 

Hi Margarita,

Welcome to the Box Community!

This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

Thanks for posting!

Best,
Ann

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