when i open my Excel file online it says login.live.com refused to connect. i am not able to edit my file. i am logged in to the box . it was working till couple of days back.
thanks
Hi Sudarshana,
Welcome to the Box Community!
We've seen this error in the past and clearing your browser cache can fix this.
Can you follow the steps in this article on how to clear your browser cache and cookies and let us know how it goes?
Looking forward to hear from you again!
Hi Sudarshan,
I'm glad to hear that it worked!
Stay safe and thanks again for your participation in the forum!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.