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when i open my Excel file online it says login.live.com refused to connect.  i am not able to edit my file. i am logged in to the box . it was working till couple of days back.


thanks

Hi Sudarshana, 


Welcome to the Box Community!


We've seen this error in the past and clearing your browser cache can fix this.


Can you follow the steps in this article on how to clear your browser cache and cookies and let us know how it goes?


Looking forward to hear from you again!


Thank you very much France. It worked.


God bless you.


 


Best regards


Sudarshan


 


Hi Sudarshan, 


I'm glad to hear that it worked!


Stay safe and thanks again for your participation in the forum!


You are welcome France . Thank you. have a nice day/evening.


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