Login issue with 2 factor authentification

2 factor authentication code which sent to the phone is not recognizing. "Invalid Error" pop up in the screen when logging in to the BOX.

Hi Tracy, 

Welcome to Box Community and glad to assist! 

You should install an authentication app in your mobile device and scan the QR Code. 

Thanks for posting!

Hi Rona,

My question was on how to find the QR code. I already have an authentication app on my device.

Thanks,

Tracy