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Question

login issue multi factor authentication

  • September 23, 2025
  • 1 reply
  • 118 views

Hi Team, 

 

I am unable to login to my account due to MFA. Please assist. 

 

    1 reply

    Rona Box
    • Rona Box
    • Community Manager
    • September 25, 2025

    Hi ​@vikram singh,

    Welcome to Box Community, and we’re glad to help regain your Box access. 

     

    I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

     

    Thanks for posting, and we hope to get this sorted out very soon. 

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