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Dear Support team,


The following two users from our China office cannot log in to the BOX server through the BOX website using Microsoft Edge.


Users:


　€personal information–redacted]


　 personal information–redacted]


How to access without login error?


hgz01JNR63C2QAFZHVW7SZKCM5GKX.jpegLogin error message is uploaded in this post.

Hi Haraikawa,


Welcome to Box Community.


I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.


Thanks for posting! 


Best,
Ann

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