Question

Login error

Dear Support team,

The following two users from our China office cannot log in to the BOX server through the BOX website using Microsoft Edge.

Users:

　[personal information–redacted]

How to access without login error?

Login error message is uploaded in this post.

Hi Haraikawa,

Welcome to Box Community.

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting!

Best,
Ann

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