I send an invitation Invite to access a folder in my Box. but after creating an account and trying to log in he faced the below message:
Login Blocked. Please contact your administrator or support for more information
Does anyone have a suggestion regarding this issue?
Thank you.
Hi Hamoon,
Welcome to the Box Community!
Please have the user try logging in using this link with his Box credentials. https://app.box.com/login
To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account.
Please have the user try logging in incognito or using a different browser. If issues still persists, please have the user create a case through this support request: https://support.box.com/hc/en-us/requests/new
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.