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Question

Logged out on browser close

  • May 22, 2025
  • 4 replies
  • 53 views
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I am developing an app that requires me to open box files on the browser with link as https://app.box.com/files/<id>

Somehow, I am observing that if I close the web browser, the box website isn't persisting my login. I need to login everytime to box.com. There is also no option to save the logged in user.

How can I keep the user logged in for subsequent browser launches?

    4 replies

    Forum|alt.badge.img

    Hey Shashank, 

    Are you able to use a shared link instead of a direct url? Also, have you tried using UI-Elements? 

    Thanks, 

    Alex, Box Developer Advocate

    Forum|alt.badge.img

    Thank you @alex for the quick reply. My immediate query is actually the fact that box forgets user login if I close any browser (Firefox, Chrome etc). Is this the expected behaviour? Is there no way to persist sessions over browser relaunches? 

    Forum|alt.badge.img

    This is probably a better question for our support team to handle vs developer relations. We help folks specifically with the APIs or Box's SDKs. 

    Forum|alt.badge.img

    This is still not resolved. Please just allow users to stay logged in.

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