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Question

log in problem

  • May 27, 2025
  • 1 reply
  • 111 views
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I've been trying to access the box drive all day but it won't let me log in. The web page opens, I log in, but then the desktop app doesn't log in

    1 reply

    Forum|alt.badge.img

    Hi Thomas, 

    Welcome to Box Community and glad to assist! 

    To help address your log in issue with Box Drive, please send the following information. 

    • Your Operating System and Box version. 
    • Attach a screenshot of your error if there's any. 

    We'd love to further assist! 

     

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