Question
Locked Out of my account due to MFA
I changed phone numbers and no longer have access to my old phone. I need critical information in my box account. How can I update my phone number so I can get into my account? Thank you.
Hi Vince,
Welcome to the Box Community, I'm happy to help!
I opened a new case for our Product Support team to provide further assistance on this. Someone will get in touch and please lookout for their email.
Stay well and thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.