Question
Locked Out of my account due to MFA
I changed phone numbers and no longer have access to my old phone. I need critical information in my box account. How can I update my phone number so I can get into my account? Thank you.
Hi Vince,
Welcome to the Box Community, I'm happy to help!
I opened a new case for our Product Support team to provide further assistance on this. Someone will get in touch and please lookout for their email.
Stay well and thanks for posting!
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