Been locked out of my account with critical information on it because it's saying I need an authenticator code, but I never set one up. There's no number to call or no-one to contact. How can I get my account back urgently?
Hi Lucinda,
Welcome to Box Community and glad to assist!
In order to reset your Multi-Factor Authentication, you must contact Box Support using the email address linked to your affected Box account.
We'd love to further assist!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.