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Question

locked out of account due to loss of handphone

  • May 23, 2025
  • 1 reply
  • 28 views
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Hi,

I have lost access to my box account due to the fact that I no longer have access to the authenticator app. I would appreciate you open a ticket for me to regain access to my account.

 

Thank you!

Bruce

    1 reply

    C
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    Hi Bruce, 

    Welcome to Box Community and I'm here to help! 

    To assist with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Thanks for posting! 

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