Hi,
I have lost access to my box account due to the fact that I no longer have access to the authenticator app. I would appreciate you open a ticket for me to regain access to my account.
Thanks
Question
Locked out due to Authenticator app
Hi Joan,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf.
You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Best Regards,
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