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Question

Live support

  • May 27, 2025
  • 2 replies
  • 125 views

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How does someone get live support for this paid service? The FAQs and help guides are not substantial enough.

2 replies

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Hi James, 

Welcome to Box Community and glad to assist!

In order to reach our live support please open a ticket using this support link. 

For more details, you can visit  this page

Thanks for posting! 


  • New Member
  • June 9, 2026

I have the same question. Is there any live support available? These support links loop me back to the same help pages and the same Box Community page. If there is live support, how does a paid user reach someone?